TolSim
Your Seamless
eSIM Solution
Get eSIM plans designed specifically for your device. Travel freely and stay connected—without the hassle of roaming fees.
No roaming charges
Stay connected wherever you go
with zero surprise fees while traveling
Keep your physical SIM
Use it calls while your eSIM
takes care of your data on the go
Easy setup
Activate and setup
your eSIM in just minutes
Top Destinations
Pick your destination and find a data plan that suits your needs
Frequently Asked Questions
Get the answers you need with helpful, easy-to-find information
Device compatibility
Will TolSim work on my device?
Your phone, tablet or hotspot must support eSIM and be unlocked for use with other networks. Compatibility can vary between model numbers and regional editions, even within the same product family. Before ordering, check the exact model in your device settings and confirm eSIM support with the manufacturer or your current mobile operator.
Activation process and troubleshooting
How do I install and activate my TolSim eSIM?
Open the order email or your TolSim account on a second screen, connect the device to reliable Wi-Fi, and use the device’s mobile-network settings to add an eSIM. Scan the supplied QR code or enter the installation information manually, then follow the on-screen prompts. When you reach the covered destination, select the TolSim line for mobile data and enable data roaming if your plan instructions require it. Your plan details state the event that starts its validity period.
What should I do if installation or activation fails?
First confirm that the device is eSIM-capable, network-unlocked and online, then turn off any VPN and check that its software is current. Do not repeatedly scan the QR code or delete a profile that appears to have installed; many eSIM credentials are intended for a single installation. Restart the device, review the plan’s network and roaming settings, and try manual entry if that option was supplied. If the error remains, email [email protected] with your order number, device model, destination and a screenshot of the message. Keep the QR code and full installation credentials out of the screenshot.
Billing history
Where can I find my previous TolSim payments?
Sign in to TolSim and open the order or payment-history area to review completed purchases and their transaction details. If an order or receipt is missing, contact [email protected] from the email address used at checkout and include the order number, if available. Never email full card details.
